Emerging Technology Trends to Watch in 2021. As the year draws to a close, we go through the impressive work that market-leading industry analysts have done to bring us the latest reports on the tech trends we should be seeing in 2021.
Emerging technologies, as well as other young technologies, have paved the way for companies to advance and implement their digital transformation over the decades. What follows are some of the trends that will shape the way we work and live for the next year and beyond.
Technology Trends to Watch
Those of us who have been following the trends in industry analysis for more than a decade know the importance of keeping up with what is happening in all areas of technology. 2021 will usher in a decade in which CIOs will need to respond to digital acceleration and proactively manage uncertainty.
The 2020 COVID-19 pandemic has helped us all familiarize ourselves with the uncertainty. It has also shown us the importance of technologies that we think are much more advanced than they probably are. Such is the case with artificial intelligence and machine learning.
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According to market research firm Forrester Research, rapidly changing consumer trends, complex security concerns, the ethical use of artificial intelligence (AI), and the growing impact of climate change will drive companies to incorporate systemic risk. in your long-term planning.
The Forrester Report Top Trends and Emerging Technologies, Q3 2020 highlights the key trends for the year ahead and organizes emerging technologies into seven key domains that will play an important role in accelerating this change:
- Artificial intelligence
- Business automation and robotics
- business risk management
- Human experience and productivity
- New computing architecture
- Next generation communication
- Zero trust security
The main trends include:
Growing demand for ethical AI
In the past, companies adopting machine learning and other artificial intelligence (AI) technologies paid little attention to their ethical implications. Yet today, value-driven consumers and employees expect companies to embrace AI responsibly.
Over the next several years, companies will consciously choose to do business with partners who are committed to data ethics and will adopt data management practices that reflect their own values and those of their customers.
Automation roadmap restructuring
COVID-19 is rapidly shifting the business automation agenda towards back-office processes and business flexibility. Intelligent automation will represent the incorporation of robotic and digital process automation with practical artificial intelligence and low-code tools.
These technologies will help companies become more efficient and resilient as they expand their operations. Moving towards hyperlocal business operations. Over the next decade, large companies would improve their ability to operate locally, with mid-size regional companies growing and expanding into new geographies.
Organizations will need to design architectures that can strategically distribute customer engagement and business operations systems across key geographies while maintaining the benefits of centralized technology management. Zero Trust protection will help customers cope with this change.
Driving innovation everywhere using native cloud technologies
Emerging cloud native technologies, born from open source and incubated in public clouds, drive innovation quickly, and in more places than just the public cloud. Beginning in 2021 and for the next five years, cloud-native technologies such as container platforms and serverless computing will usher in a new era of distributed enterprise software, from both cloud providers and cloud providers. edge and software.
Moving cloud strategies aside
Historically, interest in edge computing has been linked to the Internet of Things (IoT). In 2020, innovations in next-generation communications, cloud-native technologies, and edge computing architectures have come together to create breakthroughs in cloud-to-edge integration.
Over the next three to five years, companies will change their cloud strategy to include more cutting-edge services from more providers while challenging the dominance of the public cloud provider market. According to Forrester Vice President and Principal Analyst Brian Hopkins, the recipe for successful technology innovation is changing.
Strategies that worked in 2010 won’t work in 2020. Companies that go big on new business models, new ways of working, and new talent will be more adaptable and resilient to the disruptive forces that characterize 2020. To move quickly, CIOs They must renew their organization’s determination to digitally transform these efforts into critical investments.
Employee experience: remote work will permanently increase
Additionally, according to David Johnson, principal analyst at Forrester Research, the predictions for 2021 include the rise of remote work, automation and HR technology. The employee experience in 2021 will be defined by long-term remote work and crisis management. Success will largely depend on the strength of an organization’s employee experience (EX) strategy, as well as investments in technology.
Remote work will increase permanently to 300 percent of pre-pandemic levels. Johnson says that less than a third of companies conduct employee experience surveys at least quarterly, and only slightly more employees have an employee voice program, the foundation of which is employee experience initiatives.
He says that “when the pandemic struck, two-thirds of organizations were blind to what their employees were experiencing or what they needed to continue participating in their jobs.” According to Johnson, in 2021, companies will need to further strengthen their EX initiatives to keep their employees engaged as the pandemic enters its second year.
He says that “challenges that were manageable in the short term, like staying productive while your people burn out, grow exponentially as the crisis wears down in these unforeseen circumstances.” According to David Johnson, in the future, most companies will see Forrester as a “hybrid anywhere and office” model, with more people working outside the office.
While there is no clear end to the pandemic yet, the number of workers working remotely will begin to decline, eventually reaching at least 300 percent of pre-pandemic levels.
In other words, this means that with many people working long hours remotely, companies will need to rethink that experience, not just from a technology and environmental standpoint, but from a leadership, change management, and career standpoint. . From a development point of view as well.